Refund and Cancellation Policy

Effective October 15, 2026

Website enquiries

Submitting the website enquiry form does not place an order and does not create a payment obligation. The website does not collect payment.

Service orders

Before you purchase a service, the written order or service agreement will state the applicable scope, total charges, exclusions and cancellation or refund terms. Review those terms before authorizing payment. Government, registry and third-party charges may be non-refundable once paid to the relevant provider; any such terms will be disclosed before the order is accepted.

Requesting cancellation

To request cancellation, email infotechoptix@gmail.com as soon as possible with your name and order reference. We will confirm receipt and explain the terms that apply to your order. Work already completed and external charges already incurred may affect any refund, subject to the written service agreement and applicable law.

Statutory rights

This policy does not limit any consumer rights that cannot be excluded under applicable law. If the terms provided with an order differ from this general policy, the order terms apply to the extent permitted by law.

Contact

For cancellation or refund questions, call +1 914 435 5588 or email infotechoptix@gmail.com.